What to Expect

What to Expect

Set to the sounds of the motion picture soundtrack, passengers will relive the magic of the classic story as they are whisked away on THE POLAR EXPRESS™ for a magical one-hour trip to meet Santa. Once on board, your car hosts will work their way through the coach and punch your golden ticket before hot chocolate and delicious Walkers Shortbread are served by dancing chefs. Passengers then read along with the classic children’s book, The Polar Express, by Chris Van Allsburg.

Santa and his helpers board the train to greet passengers and each guest is given the first gift of Christmas – a silver sleigh bell. During the trip, characters on each car lead passengers in caroling and onboard entertainment just like in the film! Each guest will take home a keepsake sleigh bell in addition to the wonderful memories made on this magical trip.

Please note that face coverings are required to be worn by everyone age two and older while on the train and in indoor public spaces. Face coverings must be worn for the entirety of the train ride except when guests are actively eating or drinking.

Further event information is available in Frequently Asked Questions.

Walkers Shortbread

Coach Seating

Coach Seating

Coaches seat between 48 or 64 passengers inside of beautiful new Brightline railcars adorned in festive holiday decor. Seating is arranged in a 2-2 configuration in all cars but Aurora Borealis (4) and Herpolsheimers (8), which feature a 2-1 seating arrangement. Each seat features a folding tray for hot chocolate and cookies. Designated wheelchair spaces can be booked online or by speaking with a reservations agent at 754-209-0214. Please see our FAQs for further information on accessible seating. All cars feature fully accessible restrooms. Seats face in various directions so please review the Seating Chart carefully before booking. All seats on board the train are assigned and you will select your own seats during checkout.

2021 Coach Seat Pricing

Value Departures: $55 Adult, $50 Child (2-11) │ Standard Departures: $65 Adult, $60 Child (2-11) │ Premium Departures: $70 Adult, $65 Child (2-11)

Additional ticketing service fee and local tax will apply.

Table Seating

Table Seating

A limited number of table seats are available in each coach and seat parties of two or four. Seats are arranged to face each other with a small table in between for hot chocolate and cookies.

Do you think sitting with a stranger at your table is a little awkward? So do we. To prevent this, we require that parties buy all seats at a table. The only premium charged is all seats are at the Adult rate. Children and infants are still welcome at table seating.

Please review the Seating Chart carefully before booking. All seats on board the train are assigned and you will select your own seats during the checkout process.

2021 Table Seat Pricing

Value Departures: $55 per seat │ Standard Departures: $65 per seat │ Premium Departures: $70 per seat

Entire table must be purchased. Additional ticketing service fee and local tax will apply.

Parking

Parking

Boarding

Boarding

CREDITS

Executive ProducerAllen Harper
Executive ProducerJohn Harper
ProducerMichael May
Artistic DirectorScott Calcagno
Production Stage ManagerMichael George
Lighting DesignerGuy Rhodes
Sound DesignerJoe Palermo
Costume DesignerJesus Perez
General ManagerJarrette Ireland
Production ManagerKevin Broomell
Company ManagerAnne Drysdale
Marketing ManagerJamie Ryan